Shipping policy
At Power Yard Supply, we are committed to processing and delivering your order as efficiently as possible.
1. Order Processing
Orders are typically processed within 0–1 business days after the order is successfully placed and payment has been confirmed.
Orders are not normally processed on weekends or major U.S. holidays. Orders placed during weekends or holidays will generally begin processing on the next business day.
Once your order has been processed and shipped, you will receive shipping information when available.
2. Shipping Time
Standard shipping generally takes approximately 3–7 business days after the order has been processed and shipped.
Please note that shipping times are estimates and may vary depending on the destination, carrier, weather conditions, holidays, or other circumstances outside our control.
3. Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Power Yard Supply is not responsible for delays, additional shipping costs, or delivery problems caused by incorrect or incomplete shipping information provided by the customer.
4. Tracking Information
When tracking information is available, it may be provided to the customer after the order has been shipped.
Please allow some time for tracking information to become active after the package has been handed over to the carrier.
5. Delayed or Lost Packages
If your order appears to be delayed or has not arrived within the expected delivery period, please contact us so we can assist you.
Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances beyond our control.
6. Damaged Packages
If your package arrives damaged, please contact us as soon as possible.
We may request photographs of the package, shipping label, and damaged product to help us investigate the issue and determine the appropriate resolution.
7. Shipping Costs
Any applicable shipping charges will be displayed during checkout before you complete your purchase.
Shipping costs may vary depending on the order, destination, and shipping method selected.
8. Contact Us
If you have questions about shipping or your order, please contact us:
Power Yard Supply
55 Paradise Ln
Bay Shore, NY 11706
United States
Phone: +1 516-217-1009
Website: https://poweryardsupply.shop